Frequently Asked Questions

Studio

Where is the studio?
Arches 707 to 709, Havelock Terrace, Battersea, London SW8 4AR. Three railway arches, five minutes from Battersea Park station.
How do I reach you?
Call +44 20 3389 9609 or write to contact@bloominghaus.com. Enquiries are answered within one working day.
What are your studio hours?
09:00 to 18:00, Monday to Saturday. During event weeks the studio runs on project time, often earlier and later.
Do you work outside London?
Yes. Projects run across the UK and in Europe, with occasional commissions further afield. Travel and logistics are scoped into each quote.
What does the studio do?
Bespoke floral design for events, weddings, editorial, and long-term contracts. Every commission is designed from scratch. No catalogue, no recurring templates.
How does a commission work?
Four stages. Brief and consultation. Venue visit and design development, with drawings and a palette. Sourcing, growing, and studio build. Installation, styling, and de-rig.

Events

What is the minimum spend for a bespoke event?
Event commissions begin at £3,000. Larger multi-space installations typically sit between £10,000 and £50,000.
How far in advance should I book?
Peak months (May to October, plus December) are usually booked three to six months ahead. Shorter lead times are possible for smaller installations and returning clients.
Which venues do you work with?
Recurring venues include Raffles London, Annabel’s, New Bond Street boutiques, private member’s clubs, and private residences across central London. For new venues, a site visit is included in the design fee.
Can you work alongside our planner or venue coordinator?
Yes. Most commissions are delivered alongside a planner or in-house coordinator. The studio briefs directly with your team from the first consultation.
What happens to the flowers after the event?
Stems are composted, flower heads are donated to Confetti Club, or donated to Flower Angels. Mechanics (moss, chicken wire, reclaimed timber) are cleaned and rebuilt for the next project.
Do you hold public liability insurance?
Yes. £10M public liability, current RAMS, and DBS-checked installers. Contractor documentation is available on request for venue approval.
Do you handle confidential or high-profile events?
Regularly. NDAs are signed as standard where requested. No images or client details are published without written approval.

Weddings

Do you offer wedding packages?
No. Weddings are designed to the couple, the venue, and the season. Package pricing cannot reflect that, and the studio does not offer it.
What is the minimum spend for a wedding?
Wedding commissions begin at £6,000-8,000.
How should I think about wedding flower budget?
Four variables drive cost: flower choice, season, volume, and structure. A seasonal British palette in June prices differently to imported garden roses in January. After the first consultation you receive a detailed quote. From there the brief is refined until the numbers fit the vision.
I don't know where to start with flowers. Can you guide me?
Yes. Creative direction is part of the service. Most couples arrive with references and an instinct. The studio, led by Master Florist Michal Kowalski, shapes those into a coherent design language across the day.
Will I see a sample before the wedding?
Mood boards, sketches, and a colour palette are prepared for every commission. A full floral sample is available on request.
What design styles do you work in?
Structured and classical. Garden-wild. Sculptural and modern. Pared-back contemporary. The house style favours architectural silhouettes and tonal palettes, but every wedding is designed to the couple and the venue.
Are you familiar with my venue?
Likely. If not, a site visit is scheduled with you and your coordinator before design development begins.
Do you travel for destination weddings?
Yes. Past destinations include [examples]. International weddings are scoped individually, with logistics, sourcing, and installation managed end-to-end.

Contracts

Do you supply contract flowers?
Yes. Weekly and fortnightly contracts for hotels, private member’s clubs, restaurants, and offices. Each account has a named designer and a dedicated installer team.
What does a contract include?
Scheduled delivery, installation and styling in situ, weekly tendering, vessel rotation, and a seasonal palette refresh. Contracts are built around the calendar of the space, not a single repeating template.
Can you run multi-site accounts?
Yes. Multi-site contracts run from a single point of contact with consistent design governance across locations.
Do you hold the documentation our venue requires?
Yes. £10M public liability, current method statements and risk assessments, venue-specific RAMS, and DBS-checked installers. Contractor packs supplied on request.

Sustainability

Is the studio foam-free?
Yes. No floral foam has been used in the studio since [YEAR]. Every installation is built on mechanics that are reusable, compostable, or both: moss, chicken wire, kenzan pins, water tubes, reclaimed timber.
What certifications do you hold?
B Corp certified. Planet Mark certified. Member of the Floriculture Sustainability Initiative (FSI).
Where do your flowers come from?
Sourced fresh each morning, prioritised in this order: British-grown where possible, European-grown in supporting season, FSI-certified growers where neither is available. Seasonal palettes are designed around what is growing now, not against it.
What happens to leftover flowers?
Composted, donated, or returned to the studio for re-use. Regular recipients include [named charity partners]. Vessels and mechanics are returned, cleaned, and rebuilt for the next project.
How do you manage delivery emissions?
Deliveries within a four-mile radius run on cargo bikes. Longer routes use EV couriers where available. The balance is offset through Planet Mark’s verified programme.

The Shop

How are bouquets built?
Made to order each morning from that day’s market. The silhouette and palette match the product. Individual stems vary with season and availability. Substitutions are made to the same or higher value, in the same style and colour.
How are bouquets packaged?
Hand-tied, wrapped in branded tissue, presented in a Blooming Haus bag.
Where do you deliver?
Central London by cargo bike or a courier van. Greater London and UK-wide via EV courier where available, offset where not.
When will the order arrive?
Orders placed before 22:00 are delivered next day inside London and the following working day UK-wide.
How much is delivery?
From £9.50 on all orders, London and UK.
Can I choose a delivery date or time?
Date, yes. Time, in slots (morning, afternoon, evening) on request.
What if the recipient isn’t home?
The recipient is called ahead of delivery to confirm. If the delivery cannot be completed, it is rescheduled to the next available slot at no cost.
Can I track the order?
Yes. Order placed, order prepared, and order delivered notifications are sent by email.
Can I send a bouquet anonymously?
Yes. The card is written exactly as instructed, with no sender details.
What payment methods do you accept?
All major credit and debit cards, and Apple Pay.
Do you share customer data?
No. All data is handled in accordance with UK GDPR and the studio’s Privacy Policy.

Press

How do I make a press enquiry?
For press, features, and editorial enquiries: pr@bloominghaus.com.