GENERAL FAQs:

How do I contact you?

You can speak with us over the phone by calling 0203 3899609, or you can send us an email at contact@bloominghaus.com

Whereabouts in the UK are you based?

Our creative studio is located close to central London, in Battersea.

Does Blooming Haus work overseas?

We work on projects both in the UK and abroad. Contact us for more information.

What are your opening hours?

Officially we are open from 9 am-6 pm, Monday-Saturday. However, depending on the project we are working on, we often operate different hours to prepare our arrangements efficiently,  and meet our client’s needs.

What floral services do you offer?

We offer everything from large custom floral displays to smaller wedding arrangements and bouquet deliveries. Our service is entirely bespoke. We cater to all customers who appreciate beauty, ultimate luxury and style.

How does it work?

After our initial consultation, our team will meet you at your chosen venue to unearth your designs’ details in situ. From here, we will refine the ideas through detailed drawings before sourcing trusted suppliers to grow the wide variety of chosen flowers and foliage until they are ready to be picked and delivered to us fresh. Your floral masterpieces will then be tastefully constructed, seamlessly delivered and installed. Read more on how we work here.

Can Blooming Haus deliver flowers for me today?

As a sustainable business, and to minimise our environmental impact, we purchase only the flowers we require fresh, every morning.  For this reason, customers can only be place orders at least one day before delivery.

Is Blooming Haus a sustainable business?

Yes! At Blooming Haus, we’re passionate about doing everything we can to tackle climate change. Read here about our sustainability practices.

Is the setup and removal of larger installations included in the price?

It is.

WEDDING FAQS:

Do you offer flower packages for weddings?

No. At Blooming Haus, we are design-driven with a focus on uniqueness. Not only that, but flowers are seasonal, prices fluctuate, every bride and groom’s needs are different. For more information, visit our blog “Why We Don’t Do Flower Packages”.

Do you offer payment plans?

At Blooming Haus, we appreciate the rising cost of weddings and have added a flexible payment plan option to our services to make your life just that little bit easier on the run-up to the big day. For more information, visit our Wedding Flowers page or contact us for more details.

How do I set a budget for my flowers?

It’s not always easy to set a specific budget for wedding flowers. Some brides prefer the lush, luxurious look while others prefer more straightforward designs. After your initial consultation, you will receive a general quote. Once we are a match, we will work closely to refine this quote and ensure it fits your budget. Click here find out more how to set your floral budget.

How much do wedding flowers cost?

There are a few factors that come into play when pricing wedding flowers.  First and foremost, it depends upon the type of flowers you choose. Some rare and unusual flowers such as the David Austin are pricier; the season also comes in to play. Flowers that are in season cost less. For example, purchasing tulips in summer is more costly than sourcing them in early spring. Size of arrangements and design intricacy is another critical factor. A luxe arrangement will naturally cost more. Also, the more time it takes and the amount of work needed to create the design affects the cost. Lastly, supplies such as vases, candelabras, arch structures, ribbons required for the arrangements are also part of the final price. We factor all these components together to arrive at the final cost that is always reflective of the necessary work.

I know nothing about flowers and cannot make my mind up about designs. How do I choose flowers?

Do not panic. We are here to help you. Whether you have a vision for your wedding or an open-mind at this stage, our team in London led by Swiss-trained Master Florist Michal Kowalski, are here to provide expert creative direction. Please see our Journal and read about some of the most popular wedding flowers.

Will we be able to see examples or samples?

We will provide you with our portfolio examples, mood boards, sketches, and drawings, colour palette and floral choices through our design process. All our clients can order an additional sample before their wedding.

I am looking to have something different and unique. Do you have different styles and varieties you can offer?

We work with various clients and offer a wide range of design styles – from organic and naturally styled arrangements, classic round and luxurious ones to more modern, artistic and minimal styles.

What venues do you typically work with? Are you familiar with my venue?

We have worked in many luxury hotels, members clubs, private manor houses and outdoor venues through years. We schedule venue walk-throughs with you and your wedding planner or venue coordinator, whether we have worked at your wedding venue before or not.

PRESS FAQS:

How do I make a press enquiry?

Please contact us at press@bloominghaus.com

CONTRACT / CORPORATE FAQS:

Do you offer contract flowers?

Yes. Visit our Contract Flowers page for more information.

Do you include tendering and maintenance?

Yes. As well as a reliable and regular supply of freshly curated, long-lasting floral arrangements, we include weekly tendering to maintain a flawless finish.

SHOP FAQS:

Is the arrangement of your shop bouquets precisely what will be delivered?

We endeavour to deliver the exact product as ordered. However, since flowers are perishable goods, it can happen that the same design cannot be reenvisaged as certain floral products will not be available with wholesalers. Should this happen, we will replace the missing product with the closest one in style and colour scheme, with the same or higher monetary value.

How can I determine the status of my order?

We will update you regularly on the process.

How are shop bouquets packaged?

We use our custom luxury branded packaging. The bouquets will be beautifully wrapped in branded tissue papers, and delivered in our Blooming Haus bags.

I am having difficulty placing my order; what should I do?

Please contact as at contact@bloominghaus.com or 0203 3899609. We are happy to take your order over the phone.

Can I send my order anonymously?

Of course!

How much are shipping/delivery charges?

There’s a flat fee of £9.95 for all London deliveries.

I’m not in the UK. Can I send to someone in the UK?

Yes. However, at this moment we can only deliver our bouquets within London. We are working on a nationwide delivery system. We are looking to launch it in 2021.

What method of payment do you accept?

We accept all major credit and debit cards, including:

  • VISA
  • MASTER CARD
  • AMERICAN EXPRESS
  • STRIPE
  • PAYPAL
  • BANK TRANSFERS.

Can I choose a delivery date?

Of course.

Can I send flower to PO Box and BFPO Addresses?

Yes. As long as it’s a London address.

Can I specify a time for delivery?

We attempt all deliveries from 9 am till 6 pm. At special times we can deliver during a specific time slot. Please contact us for further information.

Can I track my order to make sure that it was delivered?

You will receive an update on each step – order placed, order prepared, order delivered.

Will Blooming Haus share or sell my data?

No. We are committed to ensuring your data security.

Where does Blooming Haus deliver?

Right now, we only deliver to London postcodes.
However, we are working hard to expand our reach in 2021. Stay tuned and apologies for any inconvenience.

What are your shipping/delivery policies?

We deliver orders within a 4-mile radius by Bicycle using EcoFleet.

Larger orders outside of the 4-mile delivery zone will be shipped using our partnered couriers.

There is a £9.95 flat delivery charge on all orders.

Can deliveries be made to business addresses or hospitals?

Yes.

What happens if my recipient is not present at the time of delivery?

We will call the recipient before arranging delivery to ensure they will be there to collect it.

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